In the news

Find out what's happening around our area and what we can do to help.

Debt Awareness Week

17 Mar 2026 | Comments Off on Debt Awareness Week

Debt can affect anyone. Yet the shame people feel around it often prevents them from getting the support they need. 50% of people in the UK have experienced problem debt at some point in their lives. But stigma keeps people silent – while many say they would talk about money worries, almost half (44%) of…

Citizens Advice Epping Forest receives National Lottery grant as demand for help continues to rise

26 Feb 2026 | Comments Off on Citizens Advice Epping Forest receives National Lottery grant as demand for help continues to rise

Grant Boost   Citizens Advice Epping Forest District has received funding from the National Lottery’s Awards for All programme to help support its volunteer service, at a time when demand for advice across the district continues to increase and financial pressures on the charity remain. The grant, awarded in September 2025, will support the recruitment…

The Renters Reform Bill

23 Dec 2025 | Comments Off on The Renters Reform Bill

The Renters Reform Bill 23 Dec This is a summary of the the main changes arising from the Renters Right Act 2025  and how they will affect tenants in the private rental sector.  The Renters Reform Bill, first introduced to Parliament in September 2024 under the previous Conservative Government, was designed to give tenants greater…

Winter Fuel Payment Scam

16 Oct 2025 | Comments Off on Winter Fuel Payment Scam

Winter Fuel Payments are made automatically, and the government will never request bank details via text. Pensioners warned to stay alert as winter fuel payment scams surge by over 150% Pensioners are being warned to look out for Winter Fuel Payment text message scams following a surge in activity from opportunistic criminals ahead of next…

Citizens Advice response to Govt announcement on Winter Fuel Payment June 2025

11 Jun 2025 | Comments Off on Citizens Advice response to Govt announcement on Winter Fuel Payment June 2025

Winter Fuel Payment 9 June 2025 Responding to the announcement Tom MacInnes, Director of Policy at Citizens Advice, said: “It’s good news that the government is returning winter fuel payments to low-income pensioners, without needing to access Pension Credit first. This will provide straight-forward, vital support to nine million pensioners this winter. “We’ve made the…

Trading Standards information

22 Apr 2025 | Comments Off on Trading Standards information

Trading Standards useful information If you think a business has broken the law or acted unfairly, you can report them to Trading Standards. Trading Standards use the information you give them to investigate unfair trading and illegal business activity, like rogue traders and scams. Trading Standards can take businesses to court or stop them operating,…

EFDC Xmas Giving campaign 2024

04 Nov 2024 | Comments Off on EFDC Xmas Giving campaign 2024

Epping Forest Christmas Giving Campaign 2024 We are pleased to be supporting this campaign from Epping Forest District Council who are seeking kind donations from residents and businesses to see that no local child goes without a Christmas present this year. Click the link here Christmas Giving Campaign Flyer for more information on how you…

AGM 2024

27 Sep 2024 | Comments Off on AGM 2024

Citizens Advice Epping Forest District AGM 2024

Pension Credit Week of Action

06 Sep 2024 | Comments Off on Pension Credit Week of Action

Up to 880,000 pensioners could be missing out on this cash boost worth on average up to £3,900 per year. We can help you check if you are eligible and help you with the application. Don’t put off contacting us as there is a deadline to apply to ensure you receive the winter fuel allowance.…

Missing Out: £19 billion of benefits going unclaimed

20 Jan 2023 | Comments Off on Missing Out: £19 billion of benefits going unclaimed

Missing Out: £19 billion of benefits going unclaimed New analysis by Policy in Practice finds that the total amount of unclaimed income-related benefits and social tariffs is now £18.7 billion a year. They estimate that £7.5 billion of Universal Credit is unclaimed by 1.2 million eligible households and £2.9 billion of Council Tax Support is…