Energy Advice Project

Our new energy advice team is here to help individuals and families experiencing fuel poverty or need help accessing advice about grants and energy adaptations.

Are you struggling to pay energy bills?

Our energy advice team provides holistic energy advice for people struggling with their energy bills. 

We give you personalised advice to ensure everything that can be done to improve your circumstances is done – such as maximising benefit entitlements, resolving disputes with energy suppliers, addressing debt problems and applying for grants to improve the energy efficiency of your home.

Who can use this service?

Anyone living or working in the Epping Forest District.

How are services delivered?

We can support you by phone, email or in person and a limited number of home visits may also be available for those who need this.