in the news

Debt can affect anyone. Yet the shame people feel around it often prevents them from getting the support they need. 50% of people in the UK have experienced problem debt at some point in their lives. But stigma keeps people silent – while many say they would talk about money worries, almost half (44%) of…

Grant Boost   Citizens Advice Epping Forest District has received funding from the National Lottery’s Awards for All programme to help support its volunteer service, at a time when demand for advice across the district continues to increase and financial pressures on the charity remain. The grant, awarded in September 2025, will support the recruitment…

The Renters Reform Bill 23 Dec This is a summary of the the main changes arising from the Renters Right Act 2025  and how they will affect tenants in the private rental sector.  The Renters Reform Bill, first introduced to Parliament in September 2024 under the previous Conservative Government, was designed to give tenants greater…

Winter Fuel Payments are made automatically, and the government will never request bank details via text. Pensioners warned to stay alert as winter fuel payment scams surge by over 150% Pensioners are being warned to look out for Winter Fuel Payment text message scams following a surge in activity from opportunistic criminals ahead of next…

Winter Fuel Payment 9 June 2025 Responding to the announcement Tom MacInnes, Director of Policy at Citizens Advice, said: “It’s good news that the government is returning winter fuel payments to low-income pensioners, without needing to access Pension Credit first. This will provide straight-forward, vital support to nine million pensioners this winter. “We’ve made the…

Trading Standards useful information If you think a business has broken the law or acted unfairly, you can report them to Trading Standards. Trading Standards use the information you give them to investigate unfair trading and illegal business activity, like rogue traders and scams. Trading Standards can take businesses to court or stop them operating,…

Epping Forest Christmas Giving Campaign 2024 We are pleased to be supporting this campaign from Epping Forest District Council who are seeking kind donations from residents and businesses to see that no local child goes without a Christmas present this year. Click the link here Christmas Giving Campaign Flyer for more information on how you…

Citizens Advice Epping Forest District AGM 2024

Up to 880,000 pensioners could be missing out on this cash boost worth on average up to £3,900 per year. We can help you check if you are eligible and help you with the application. Don’t put off contacting us as there is a deadline to apply to ensure you receive the winter fuel allowance.…