Citizens Advice has been providing professional advice services in the Epping Forest District since the 1950s. In 2010/11 the three separate Citizens Advice charities operating across the District merged into one charity now known as Citizens Advice Epping Forest District.
For the last 70 years, we have been a recognised and trusted brand providing advice to clients on a range of issues affecting their daily lives.
Our advice is regulated by national Citizens Advice, the Advice Quality Standard and the Financial Conduct Authority. Our advisers, whether volunteers or paid staff, undertake training to meet these standards and maintain their knowledge and skills through ongoing professional development.
All our advice services are delivered free of charge to the people who need it. We also advocate and campaign for change on issues that are important to the lives of local residents.