George’s Story

George is a 78-year-old man living in a modest social housing flat in a quiet neighborhood. For over 50 years, he shared his life with his wife, Margaret. She was his rock, taking care of the household finances and ensuring everything ran smoothly. But when Margaret passed away suddenly six months ago, George’s world turned…

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Margaret’s Hidden Struggle

Margaret is an 82-year-old retired widow living alone in the home she shared with her late husband for over 40 years. The house, though modest, holds decades of memories and is her pride and joy. With no mortgage and a steady income from her State Pension and a private pension her husband arranged, Margaret appears,…

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Sarah’s Battle

Sarah is a 34-year-old single woman who lives alone in a small, rented flat. She has mild learning difficulties, which affect her ability to manage her finances and navigate complex systems. Sarah receives Employment and Support Allowance (ESA) and Personal Independence Payment (PIP), both of which provide her with a modest income. On paper, she…

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Impact in the last 9 months

The difference we make……. This snapshot report presents our work, in numbers, as an accurate and detailed picture of the effect of the work we do in the Epping Forest District.  Our volunteers, supported by a team of dedicated paid staff, work for the service to achieve all of this. Whilst they recognise the difference they make…

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