Archive for August 2024
Dealing with Energy Debt
The Smith family have been struggling to pay their energy bills and have accumulated significant energy debt over the past few months. John and Sarah work hard to make ends meet, but their combined income is not enough to cover all their household expenses, including their energy bills. They live in an older, poorly insulated…
Read MoreOvercoming the Language Barrier
We were recently visited by a mother and young daughter at one of our hubs as the family faced multiple challenges. The mother did not speak english and was using her daughter as an interpreter which was not ideal due to her very young age. One of our team recognised the accent and tried to…
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