Welcome to Citizens Advice Epping Forest District

your free local, confidential advice charity.

We offer free, impartial, confidential advice on a wide range of subjects and issues that help you find a way forward to live life well.

The advice we offer is accredited under the Advice Quality Standard, which means we are a service you can rely on and trust to help you solve the big and the small issues that affect your day to day life.

We also raise awareness with local decision makers about the issues that are affecting the people in our community, so your voices are heard by those that can bring about lasting change.

Our telephone service is available Tuesday to Thursday 9.30am - 2.30pm.  You can also contact us by email or visit us in person at one of our Outreach locations, click on the links below to find out more information including locations and operational hours.

0808 278 7855

Email Advice

For advice outside of our opening hours you can contact the national advice line 9am-5pm Mon-Fri, Freephone 0800 144 8848.

Or the out of hours Essex advice line 4-8pm Mon-Fri and 9am-1pm Sat Freephone 0808 250 5724.